CHANGE MANAGEMENT - REORGANIZATION (REENGINEERING)- REFORMS
Διδάσκοντας/ουσα:
Κωδικός Μαθήματος:
III-9
Τύπος Μαθήματος:
Υποχρεωτικό Μάθημα Κατεύθυνσης
Έτος Σπουδών:
Α'
Εξάμηνο Σπουδών:
Εαρινό
Αριθμός Πιστωτικών Μονάδων (ECTS):
8
Γλώσσα Διδασκαλίας:
Greek
Περιγραφή:
The course introduces the extremely topical principles of change management and administrative reorganization. Particular focus on the application of the above principles in the public sector by analyzing in depth the prospects for improvement of the Greek public administration. The course, framing the current socio-economic requirement for smooth and timely adaptation to constantly changing conditions, manages the theory of Change Management as a multitude of principles, methods and practices, useful for the identification, processing and effective management of changes in businesses and organizations. During the course, a thorough analysis of administrative concepts will be carried out, research exercises will be conducted using modern reorganization tools such as reengineering and benchmarking practices, additional presentations will be made by experienced public administration technocrats, presenting empirical analyses of current administrative reforms, while finally, postgraduate theses will be presented on particularly progressive research questions outlining reform prospects and concerns regarding the Greek public sector.
Προαπαιτήσεις:
None
Περιεχόμενο του μαθήματος (Syllabus):
1. Introduction to Change Management
Types of change, The need for change, Definition and effects of Change Management, Obstacles to Change Management, Identification of required changes, Conditions for success of change.
2. Stages of Change Management/The role of Leadership in change management
Change Management Models (models: Kotter, Lewin-Schein, planned change, research - action), The contribution of organizational behavior to Change Management, Development of leadership attitude, leadership style, Theories of motivation, Group Dynamics.
3. Organizational culture as a driver of administrative change. Conceptual delimitations, The levels and dimensions of organizational culture, Factors shaping culture, Transition stages of changes at the level of organizational culture.
4. Change Management in the Public Sector
Change management in the public and private sectors, Structure and culture of change in the public sector, Leadership, administration and strategies for organizational change in the public sector.
5. The impact of theories of Public Management, New Public Management, the theory of Governance and the most recent theoretical research on public organizations and on the
building of a culture of change.
6. Theories of Reorganization of Public Organizations
Introduction to the reorganization of the public sector, Historical review, The reorganization of the public sector in the light of modern administrative theories, Reference to recent projects of reorganization of the public sector. Tools for reorganization of public organizations:
7. Business Process Reengineering (BPR). Definition, characteristics,
stages, practical applications, appropriate models. Benchmarking. Concept, purpose, methodology, application in the private and public sectors, advantages-disadvantages.
8. Introduction to Administrative Reforms
Introduction to Administrative Reforms, The reform process in the Greek public administration, Analysis of existing reforms, Administrative reforms as a memorandum obligation. Models of administrative reforms. From Weberian bureaucratic administration to the New Public Management and Public Governance.
9. Tools and practices of Administrative Reforms
Total Quality Management in the Public Sector. Performance Management –
Personnel Evaluation (Performance Management). Management By Objectives (Management By Objectives). Definition, purpose, goal distinctions, methodology and design of a management by objectives system.
10. Digital reforms and e-Government. Information and Communication Technologies at the disposal of Public Administration, Digital transformation, Types of Electronic Government, Objectives and Policies of Electronic Government, Contribution of Electronic Government to improving the functioning of the public sector.
Συνιστώμενη Βιβλιογραφία προς μελέτη:
Suggested bibliography:
Ρωσσίδης, Ι., Μπελιάς, Δ., Ασπρίδης, Γ. (2020). Διαχείριση Αλλαγών και Ηγεσία. Αθήνα: εκδ.
Τζιόλα.
Bibliography:
● Αποστολάκης Ι. Λουκής Ε., Χάλαρης Ι. (2022). Ψηφιακή Διακυβέρνηση. Αθήνα: εκδ.
Παπαζήση.
● Γεωργόπουλος, Α. (2015). Αναδιοργάνωση και μάνατζμεντ αλλαγών στις επιχειρήσεις
[Προπτυχιακό εγχειρίδιο]. Κάλλιπος, Ανοικτές Ακαδημαϊκές Εκδόσεις.
https://hdl.handle.net/11419/1647.
● Καλογήρου, Γ., Μαυρωτάς, Γ., Πρωτόγερου, Α., Σιώκας, Ε., Τσακανίκας, Ά.,
Παναγιωτόπουλος, Π. (2015). Οργάνωση και Διοίκηση Επιχειρήσεων για Μηχανικούς
[Προπτυχιακό εγχειρίδιο]. Κάλλιπος, Ανοικτές Ακαδημαϊκές Εκδόσεις.
https://hdl.handle.net/11419/6032.
● Κέντρο Ευρωπαϊκού Συνταγματικού Δικαίου (2019). Η δημόσια διοίκηση μετά την κρίση.
Αθήνα: εκδ. Σάκκουλα.
● Κτιστάκη, Σ. (2020). Εισαγωγή στη Δημόσια Διοίκηση. Αθήνα: εκδ. Παπαζήση.
● Λαμπροπούλου, Μ. (2019). Ζητήματα Αναδιοργάνωσης της Γραφειοκρατίας. Αθήνα: εκδ.
Παπαζήση.
● Μπουραντάς, Δ. (2015). Μάνατζμεντ. Αθήνα: εκδ. Μπένου.
● Παπαλεξανδή, Ν., Μπουραντάς, Δ. (2023). Διοίκηση Ανθρώπινου Δυναμικού. Αθήνα: εκδ.
Μπένου.
● Ρωσσίδης, Ι. (2014). Εφαρμογές του Επιχειρησιακού Μάνατζμεντ στην Ελληνική Δημόσια
Διοίκηση. Αθήνα: εκδ. Σταμούλη.
● Σωτηρόπουλος, Δ., Νταλάκου, Β. (2021). Το σύγχρονο Διοικητικό Σύστημα στην Ελλάδα.
Αθήνα: εκδ. ΕΑΠ.
Διδακτικές και Μαθησιακές Μέθοδοι:
Πανεπιστημιακές εισηγήσεις, Ερευνητικές ασκήσεις, Αναλύσεις μελετών περιπτώσεων, Πρόσθετες εισηγήσεις τεχνοκρατών του δημοσίου τομέα, Εκπόνηση μεταπτυχιακών εργασιών.
Μέθοδοι αξιολόγησης / βαθμολόγησης:
Final exam (50%) and individual essay (50%)
Αντικειμενικοί Στόχοι μαθήματος (επιδιωκόμενα μαθησιακά αποτελέσματα):
The course aims to cover the following fields related to change management, reorganization and the theory of reforms, seeking to teach students to:
• understand the concept and importance of change management in the modern volatile and dynamic environment,
• know the main practices and models of change management,
• are able to apply human resource management practices while dealing with resistance to change,
• know the basic theories of reorganization,
• study, analyze and synthesize theoretical and practically applied case studies of change management in the public sector,
• know the characteristics and practices of the main models of administrative reforms.
Περίγραμμα του Μαθήματος:
